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Reply to topic Are you seeing this > DEBUG MODE: Line : 201 File : smtp.
Are you seeing this > DEBUG MODE: Line : 201 File : smtp.
Karyn
Site Admin

Joined: 30 Dec 2007
Posts: 599
Location: Scotland
Reply with quote
Hi guys, if anyone is seeing the following error when posting or creating a new account, please just ignore it for the time being. You can still create accounts and make posts its just a pain in the bum at the mo.

DEBUG MODE:

Line : 201

File : smtp.php

Our hosting providers are having a problem with their email (smtp) servers which should be resolved soon.

The reason you see the error is because the forum cant log onto the servers to send an email to members who have posted in any given topic and have set their profile to receive an automated message to inform them that someone has posted something to the thread.

I've emailed the hosts and am waiting a response I'll post their reply when it comes.

Sorry guys Crying or Very sad

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tee-tee1
New Member...

Joined: 03 Aug 2009
Posts: 10
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Maybe consider using google apps' (gmail) smtp server for the board mailing needs. It would also take that load off the server, keeping the site as fast as possible.

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Karyn
Site Admin

Joined: 30 Dec 2007
Posts: 599
Location: Scotland
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Good point, I'll have a wee looky this afternoon Wink Thanks TeeTee x

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Karyn
Site Admin

Joined: 30 Dec 2007
Posts: 599
Location: Scotland
Reply with quote
Hiya Ladies, we found out why this problem was happening, which hopefully our web hosts have now resolved.

The problem was that our web hosts limit the amount of emails being sent per domain name, per hour, and as our forum is getting busier, of course the amount of mail being sent also grew.

This included confirmation emails being sent to new members when registering a new account/membership as well as notification emails being sent automatically by the board letting members know that someone has left a comment or responded to a particular thread - so when the daily email limit had been reached, then the board couldn't access the email server to send the mail and returned a confusing error message.

We've had our daily limits raised a bit but if it becomes an issue again we'll probably have to get our own dedicated server just to keep up with the traffic Confused Gulp!

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Are you seeing this > DEBUG MODE: Line : 201 File : smtp.
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